Return Policy:

Please e-mail your request for a return authorization to: customerservice@benchsolution.com.

Requests must be made within 7 days of receiving product.

Non defective returns:

Products must be factory sealed and unopened. Items that are unopened will be issued a refund after the returned product is received at the warehouse and verification is made that the product is still factory sealed. Unopened, non defective returns are subject to a 15% restocking fee.

Defective returns:

All defective product returns are for an exchange only. An exchange will be issued after the returned product has been received at the warehouse and verification is made, by a Bench Solution technician, that the product has a factory defect.